didacta Hannover
Visitor service

On-site Services

Finding your way around .

On-site Info Service

Service, servizio, serviço - This is how our most important aspect is spelled in different languages. We provide the ideal information infrastructure and a whole range of on-site services to make your visit to the Hannover fairgrounds as agreeable and successful as possible. You exhibit at the fair and need last minute flyers and posters? You are looking for an exclusive restaurant to have dinner with colleagues and business associates? You are a visitor of one of our leading shows and looking for an exhibitor or a particular product?

You have hardware problems with your computer and need IT accessories, a stamp or a train ticket for your return trip? The WLAN support/internet lounge will provide the necessary assistance to render that possible.

Services for the Disabled

Facilities for the Disabled on the Exhibition Ground

During the fair, people with restricted mobility have free access to chauffeured vehicles for rides within the exhibition complex. To order this service, see your contacts below.

Please note that lavatories are only accessible in halls that are in operation for the restrictive show. Each hall has a visitor information (EBi), whose staff will be happy to assist you.

Services for Air Passengers with Physical Impairments

Passengers with handicaps or limited mobility can take advantage of a special all-inclusive flight package covering baggage transport, check-in formalities and wheelchair service right up to the plane. Each of these services can also be booked individually. To order this service, please contact our partner B.F.M. Incoming and Traveller Service GmbH .

Professional Childcare

didacta visitors have the ability to left their children in the kindergarten.

Your children are between 3 and 6 years old and they like to accompany you to didacta? No problem. Our kindergarten will take care of them for some hours.

The kindergarten is located in separate premises nearby entrance NORTH 2.

Support hours:
22 -24 February 2018, 10-17 am

Betriebskrippe der Deutschen Messe AG
Karl-Legien-Straße 10
30521 Hannover

Katja Anssar
Phone +49 511 89-34314

On-site gastronomic Services

Restaurants and bistros, ranging from elegant to rustic, from exclusive menus to quick snacks between meals - no desires will be left unsatisfied. We look forward to serving you!


If you have plans for receptions, business lunches, meetings, etc. for groups of 15 persons or more, we will be very pleased to make the necessary reservations for you.
Just let us know in good time before the exhibition or trade show is due to start.


Our restaurant finder will provide you with important information such as operating hours (specific to your fair), telephone numbers, and so on, all at a click.


The Deutsche Messe offers a free wireless service on the fairgrounds in cooperation with Deutsche Telekom. By buying a ticket, every Visitor gets free wifi access. The wifi is available in every didacta hall.

A guide for the use of the free wifi is available for download here .


Contact us